Contact Us

201 South Roop Street, Suite 102
Carson City, NV 89701

Adminstrative Contacts

P: 775-885-7475

F: 775-883-7398

H: Monday - Friday: 8:00 AM to 5:00 PM

POOL/PACT Human Resources can be reached at

P: 775-887-2240

F: 775-887-2581

Direct Contact:

Wayne Carlson, Executive Director:

Doug Smith, CRO:

Mike Rebaleati, Finance/Operations:

Marshall Smith, Senior HR/Risk Management :

Debbie Connally, Member Services Administrator:

Melissa Mack, Accounting Tech:

Sharon Gesick – Administrative Assistant:

Zaria Hanses, Administrative Assistant:



Jeanne Greene, SPHR, IPMA-CP—General Manager:

John Bates—Senior HR Business Partner:

Stacy Norbeck, SPHR, IPMA-CP—Senior HR Business Partner and Training Manager:

Neal Freitas, Senior HR Business Partner:

Bill Zelinski-Senior HR Business Partner:

Jeff Coulam, SPHR, SHRM-SCP – Senior HR Business Partner:

Dana Carvin-HR Business Partner:

Christine Vido-HR Business Partner:

Erica Amatore-Administrative Assistant:

Dora Moya-Administrative Assistant: