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• By the end of this certificate program, participants will be able to:
• Recognize best leadership practices to use among peers.
• Demonstrate situational leadership by applying the most appropriate leadership style to the situation at hand.
• Analyze when and how tasks should be delegated to employees.
• Utilize job descriptions as tools in various management scenarios.
• Consider legal obligations and personnel policies as well as management responsibilities and commonsense approaches.
• Identify the proper steps to take in various scenarios.
• Maintain appropriate documentation.
• Practice managing employee performance effectively.

Once the class is full, registration will close. If you are interested in being put on the waitlist for this class, please email hrtraining@poolpact.com with the following information:

• Name
• Organization
• Email Address
• Phone Number