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OFFICE

Mon-Fri 9:00AM - 5:00PM
201 South Roop Street,
Carson City, NV 89701

Difficult Conversations & Document, Discipline, Due Process - Carson City

When
Thursday, November 14     8:30 AM - 4 PM
Where
POOL/PACT Building
201 South Roop Street
2nd Floor Conference Room
Carson City, NV 89701
P: 775-887-2240
Contact
HR Training
POOL/PACT HR
775-887-2240
hrtraining@poolpact.com
More Information

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Registration will open 9/19/2024 @ 9am

 

Difficult Conversations:

8:30 AM - 12 Noon

Difficult conversations are an inevitable part of interacting with people in the workplace. How we choose to engage or not engage in those conversations can determine important outcomes for conflicts, working relationships, organizational growth, and personal satisfaction or stress levels. The purpose of this course is to explore what makes some conversations so difficult and to provide the skills and confidence necessary to engage in tough conversations effectively.

By the end of the course, participants will be able to:
• Comprehend the importance of some difficult conversations.
• Identify reasons why some conversations are more difficult than others.
• Prepare yourself for needed difficult conversations.
• Apply techniques to engage in effective difficult conversations.
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Document, Discipline, Due Process:

1:00 PM - 4:00 PM

Disciplining an employee can be one of the toughest parts of being a manager or supervisor. Participants will
learn how to identify problems early, approach employees with proactive communication, and follow through
with effective documentation. This course is a useful resource for managers and supervisors who need help in
understanding the importance of disciplining employees in a timely and consistent manner. Participants will:
• Maintain documentation to support disciplinary and employment decisions.
• Review the progressive discipline process.
• Recognize due process obligations.
• Define “just cause.”

 

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