HOW TO USE SITE

1 Login or create new account.
2 Use your Member Portal
3 CONTACT US

If you still have problems, please let us know. Thank you!

OFFICE

Mon-Fri 9:00AM - 5:00PM
201 South Roop Street,
Carson City, NV 89701

Learn about our Employee Assistance Program

CLICK ICON TO LAUNCH INTRODUCTORY VIDEO

EAP

Employee Assistance Program

ACCESS THE EMPLOYEE ASSISTANCE PROGRAM
1-800-284-1819

Username: poolpact Password: eap SITE LINK

A stellar suite of benefits for members and their employees.

The Employee Assistance Program (EAP) provided by the POOL allows members to receive around-the-clock, year-round access to a variety of face-to-face, telephonic and online EAP resources – while helping member entities improve morale, reduce absenteeism, enhance productivity and increase cost efficiencies. Services are confidential and available 24/7. To access the EAP online, click below:

ACCESS EAP HERE

Employee Assistance Program (EAP)

Employees and household members can confidentially address and resolve personal and workplace challenges through the EAP. The EAP offers short-term counseling on all aspects of life at no cost to users, including:

  • Relationship difficulties
  • Emotional/psychological concerns
  • Work or family stress and anxiety
  • Alcohol and drug abuse
  • Personal and life improvement
  • Legal or financial topics
  • Depression
  • Childcare
  • Eldercare issues
  • Grief issues

Legal & Financial Services

Employees/household members can receive legal and financial guidance from qualified professionals, including a free initial consultation for each issue. Typical financial matters include credit counseling, debt and budgeting assistance, tax planning, and retirement and college planning.

  • Free online will
  • Telephonic tax consulation
  • Reduced rate for continued services
  • Detailed wills and trust preparation
  • Mediation services
  • Identity theft consulation
  • Website forms and information
  • Legal and financial library

Telephonic and Online Worklife Resources

With worklife services, employee/members can receive assistance for a variety of concerns and issues they may encounter:

  • Monthly webinars on variou topics
  • Childcare and eldercare searches
  • Public and private school searches
  • Adoption resources
  • Health assessments and tools
  • Health and wellness resources
  • household services
  • College search and financing tools
  • Veterinarian and pet care searches
  • Over one million worklife providers
  • Confidential assistance is available 24 hours a day, 7 days a week

Management Consultation and Referral

Resources for Living management consultation and referral process offers managers and supervisors around-the-clock, year-round access to a team of master's-level clinicians to help address employee discriminatory matters or work performance issues. With a strong Management Consultation and Referral process in place, organizations and their management teams have the proven resources needed to successfully manage troubled employees and ultimately improve workplace efficiency.

SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES

CREATE ACCOUNT

FORGOT YOUR DETAILS?

CONTACT POOL/PACT

We'll do everything we can to assist you

TOP