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Mon-Fri 9:00AM - 5:00PM
201 South Roop Street,
Carson City, NV 89701

Learn about our Employee Assistance Program

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EAP

Employee Assistance Program

ACCESS THE EMPLOYEE ASSISTANCE PROGRAM
1-800-284-1819

Username: poolpact Password: eap SITE LINK

A stellar suite of benefits for members and their employees.

The Employee Assistance Program (EAP) provided by the POOL allows members to receive around-the-clock, year-round access to a variety of face-to-face, telephonic and online EAP resources – while helping member entities improve morale, reduce absenteeism, enhance productivity and increase cost efficiencies. Services are confidential and available 24/7. To access the EAP online, click below:

ACCESS EAP HERE

Employee Assistance Program (EAP)

Employees and household members can confidentially address and resolve personal and workplace challenges through the EAP. The EAP offers short-term counseling on all aspects of life at no cost to users, including:

  • Relationship difficulties
  • Emotional/psychological concerns
  • Work or family stress and anxiety
  • Alcohol and drug abuse
  • Personal and life improvement
  • Legal or financial topics
  • Depression
  • Childcare
  • Eldercare issues
  • Grief issues

Legal & Financial Services

Employees/household members can receive legal and financial guidance from qualified professionals, including a free initial consultation for each issue. Typical financial matters include credit counseling, debt and budgeting assistance, tax planning, and retirement and college planning.

  • Free online will
  • Telephonic tax consulation
  • Reduced rate for continued services
  • Detailed wills and trust preparation
  • Mediation services
  • Identity theft consulation
  • Website forms and information
  • Legal and financial library

Telephonic and Online Worklife Resources

With worklife services, employee/members can receive assistance for a variety of concerns and issues they may encounter:

  • Monthly webinars on variou topics
  • Childcare and eldercare searches
  • Public and private school searches
  • Adoption resources
  • Health assessments and tools
  • Health and wellness resources
  • household services
  • College search and financing tools
  • Veterinarian and pet care searches
  • Over one million worklife providers
  • Confidential assistance is available 24 hours a day, 7 days a week

Management Consultation and Referral

Resources for Living management consultation and referral process offers managers and supervisors around-the-clock, year-round access to a team of master's-level clinicians to help address employee discriminatory matters or work performance issues. With a strong Management Consultation and Referral process in place, organizations and their management teams have the proven resources needed to successfully manage troubled employees and ultimately improve workplace efficiency.

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