If you still have problems, please let us know. Thank you!


Mon-Fri 9:00AM - 5:00PM
201 South Roop Street,
Carson City, NV 89701

POOL/PACT Website Privacy Policy


The purpose of this Website is to provide accurate and helpful information about the Services, Programs, and Policies provided by POOL/PACT.  When visiting this Website, no information is collected and stored about you unless you provide us with personally identifiable information. Any personal identifiable information that you give us will be used to respond to your request or to analyze trends.

On any page that requires you to submit personally identifiable information, you are affirmatively consenting to its further use. If you send an electronic mail message with a question or comment that contains personally identifiable information, or fill out a form that mails us this information, we may redirect your message to another person or entity  that may be in a better position to answer your question.

Personal Information
The type of data that our office may collect depends on the service you’re seeking through our website which may include, but is not limited to, the following personal information:

  • First and last name
  • Home or physical address
  • Electronic mailing address (email)
  • Telephone numbers
  • Internal identifier numbers for the purpose of responding to your request or locating additional information. 


This personal information is collected through your voluntary input using our online request forms or related forms.  By providing this information, you consent to allowing us to process your information in order to contact you to fulfill your requests. You may choose to not provide this information which will delay the processing of your request. This data is used within our internal applications to assist in processing your request. Although we do not directly share personal information with third-party vendors outside of the county without your express permission, personal information you supply to us may be subject to disclosure to anyone who asks. Access to personally identifiable information, and public records, is controlled by NRS 239 et seq. Should you have any concerns regarding the possible public disclosure of personally identifying information, you are advised to inquire further prior to submitting any such personal information.  

Usage Data
The types of usage information collected automatically from this website (or third party services employed in this website), which can include:

  • the IP addresses or domain names of the computers utilized by the Users who use this website,
  • the URI addresses (Uniform Resource Identifier),
  • the time of the request,
  • the method utilized to submit the request to the server,
  • the size of the file received in response,
  • the numerical code indicating the status of the server's answer (successful outcome, error,


  • the country of origin,
  • the features of the browser and the operating system utilized by the User. The various time details per visit (e.g., the time spent on each page within the website)
  • the details about the path followed within the website with special reference to the sequence of pages visited,
  •  other parameters about the device operating system and/or the User's IT environment.

Through using our website, usage data is used to track behavioral trends and usage analytics of the webpages within our site to provide a better user experience for users. The third party tool we use is AWSTATS and it does not collect any personally identifiable information

Collecting the Data
Personal information may be freely provided by the user, or, in case of usage data, or usernames, collected automatically when using this website. All data requested by this website is mandatory and failure to provide this data may make it impossible for our offices to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate personal information without any consequences on the availability or the functioning of the service.

Security of Data Collected
Security of the information that you provide to us is very important to us. For site security purposes and to ensure that this service remains available to all users, POOL/PACT employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under law.

Changes to Data Collected
Information collected through the use of this website may be considered public record and cannot be altered from the original submission of public record requests. If you wish to review your own personal information that was submitted through this office, you may request this through the site or contacting our office.

Website Disclaimer
POOL/PACT is providing the information on this Website as a public service. All information on this site is expected to be accurate, complete and timely, however, it does not guarantee the accuracy of the information.

The Website contains links to several other Websites. POOL/PACT does not endorse, ensure the accuracy of, or vouch for the safety and privacy of any linked site, nor does it assume any responsibility for the content found on those other sites. It is the responsibility of the Website user to evaluate the content and usefulness of information obtained from other sites.

No information on this site is intended to nor should it be considered legal advice.

Please be aware that other Websites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third parties' Websites linked to our site are not covered by this privacy policy.

If you have any questions about this policy or feel that we have acted in violation of this policy, please contact Mike Van Houten, 

Changes to this privacy policy
POOL/PACT reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top. If a user objects to any of the changes to the policy, the user must cease using this application.

Website Link Policy
The information posted on this website includes hypertext links or pointers to information created and maintained by other public and/or private organizations. POOL/PACT provides these links and pointers solely for our user's information and convenience. The inclusion of links on this website should not be necessarily construed as an endorsement by POOL/PACT of those links or their contents. When users select a link to an outside website, they are leaving POOL/PACT’s site and are subject to the privacy and security policies of the owners/sponsors of the outside website.

Opt-Out Policy
As noted above, we may disclose your information to third parties for their direct communication.  If you would like to opt out of such disclosures, please contact us at

Email Communication. To stop receiving newsletters and related information from us or to opt out of having your email address shared with third parties, please use the “unsubscribe” mechanism provided in the communication (such as the “unsubscribe” link at the bottom of the marketing email) or send an e-mail to along with the information necessary for us to process your request.

Cookies. uses cookies only in the form of storing your username locally on your computer or device to provide for an easier login when returning to the web site. We do not sell any information collected in cookies nor do we transfer that information to any third party, it's kept solely under this domain name.

Service-Related Announcements. We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (775) 885-7475 or via email at   





We'll do everything we can to assist you